Manager - Ponderay, ID

Compensation:
FT, $20k - $30k DOE, plus commissions. $100k+ potential

• Assumes complete profit and loss responsibility through sales volumes, product and service offerings, inventory management, business expansion, and cost controls.
• Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.
• Develop market through various sales materials, community involvement, networking, and direct contact.
• Displays a "customer comes first" attitude by training and holding partners accountable for delivering legendary customer service.
• Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
• Manages with integrity, honesty and knowledge that promote the culture, values and mission of Boundary Computer RadioShack.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations.
• Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams: Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance. Manages ongoing partner performance using performance management.

• Progressively responsible retail experience (3 years)
• Supervision (1 year)
• Experience analyzing financial reports

• Ability to manage store operations independently
• Ability to manage effectively in a fast-paced environment
• Ability to manage multiple situations simultaneously
• Ability to manage resources ensuring established service levels are achieved at all times
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Organization and planning skills
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Ability to communicate clearly and concisely, both orally and in writing
• Strong leadership skills, with ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

• College degree in business or a closely related field may substitute for a portion of the required experience
• High school or GED