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Bonners Ferry, ID
6720 Main St
PO Box 718
208.946.5137 fax
Mon - Fri 9am - 5:30pm
Saturday 9am - 5pm
Careers February 17, 2018

Service Technician

FT, $12.00+ DOE, plus commissions (yearly pay range $22k to $50k)

Job Objective:
Onsite and bench Technician; Installs, maintains, troubleshoots and upgrades computer hardware, software, personal computer networks, peripheral equipment and email systems; assesses user training needs and trains users in effective use of applications; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance to clientele; and performs related work as required.

Some of the technologies we work with include; Micrsoft Windows desktop operating systems XP through Win8, Microsoft Server technologies, and VMware.


  • CompTIA A+ Certified
  • MCSE/MCP/Network+ certifications a plus
  • Good planning and problem-solving skills
  • Strong written and verbal communication skills
  • Excellent customer service skills
  • Professional presentation and appearance
  • Experience troubleshooting Microsoft Windows Desktop Operating Systems
  • Basic Microsoft Windows Server Administration skills
  • Knowledge of routers, firewalls and TCP/IP protocol
  • Have a reliable vehicle that you can use every day for work
  • Be able to work standing on occasion and lift 50lbs


  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
  • Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
  • Acts as a technical resource in assisting users to resolve problems with equipment and data.
  • Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
  • Assists in instructing clients in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.

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Bonners Ferry
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